We believe that client service and support is essential for maintaining and retaining clients, as well as increasing client satisfaction and growing our business. We are proud to be in the forefront of customer service with the tools and technical expertise that allow our clients to have quick access to help when it is needed the most.
Through onsite or secure web based remote control access combined with chat capability, our team of experts can assist clients in resolving many computer and software related issues often in the same visit or session. Some examples include:
- Updating & applying Windows based software updates
- Detecting & repair of computer virus issues
- Downloading & installation of new software or updating existing versions
- Quickbooks installation, troubleshooting & training
- Data backup assistance including implementing strategies for protecting valuable data, installing backup appliances and or using web based backup solutions
- Provide advice on hardware & software upgrades - ordering new systems & upgrading existing systems.
- Microsoft Office assistance - uncovering valuable time saving & office efficiency secrets
- Integrate Quickbooks with other popular client write up applications.
- and much more! Call or email us for more information.
In our customers' words
"I am a busness owner frequently encountering situations where I need help with my Quickbooks or Microsoft office applications. My time to troubleshoot computer issues on my own is very limited. It is so nice to have the remote access support that I need to quickly resolve issues so I can get right back to work". Mark Carr, Tecumseh, MI